Check out the public forums over in Earthcomber Community and see if others have experienced your same issue. Maybe they've solved it already, or we've answered their question there.

Send us some feedback. You can request technical support, make general comments or praise our lovely free offering.

Also, we have a pretty darn comprehensive user's guide that you can peruse. It's full of helpful instructions and pretty pictures.

If you're just trying to figure out what Earthcomber is, take our tour. It will lead you step by step through the relatively simple and enjoyable experience.

We've also got a pretty comprehensive list of devices that Earthcomber is known to support.